Operational Consulting
Boost the efficiency of your operations to transform every challenge into an opportunity for sustainable growth.
Operational consultancy refers to consulting and/or execution services. They aim to optimize the internal operations and performance of a company within its value chain. Organizational operations focuses on improving the performance of all the elements that support the structure of an organization. This relates to organizational design, governance across functions and departments, roles and responsibilities, and employee performance. Our operational consultancy aims to provide continuous support to your business throughout the process, in order to achieve objectives without compromising its structure. To do this, we implement tools, techniques and methods that allow your teams to secure your presence on the market.
The operational challenges that ACM addresses
Businesses operate in an increasingly complex environment. Every day, they face operational challenges that hinder their growth. These challenges are mainly:
- ineffective process management;
- lack of clarity in responsibilities;
- and inadequate resource planning.
Without an appropriate response, these issues compromise the competitiveness of the company. Companies are faced with increasing complexity in organizational terms. Their challenges are linked to:
- talent management;
- process optimization;
- and adaptation to technological change.
ACM Canada is stepping in to help businesses overcome these obstacles. Our operational management consultants provide concrete and measurable solutions. With in-depth expertise, we identify weak points in your operations and propose strategies to strengthen them.
The challenges we address concern:
- Process Optimization: Reducing inefficiencies and improving workflows.
- Resource management: alignment of human and material resources with strategic objectives.
- Cost planning and control: Better forecasting and management of operational expenses.
Improving productivity: implementing methods to maximize performance.
What does ACM offer?
Calling on an operational and organizational management consultant from ACM Canada means choosing a partner who fully understands business performance issues. Our experts work in synergy with your business to maximize its added value. We carry out a business diagnosis to identify specific needs and respond to them in a targeted manner.
Our team of operational and organizational management experts have completed incredible projects to date. They have therefore already accumulated thousands of hours of consultation in operations management. This operating principle is specific to ACM-Canada whose objective is to make your SME more dynamic. To better understand how this works, you just have to trust the professionalism and dynamism of the pioneering company in business management.
ACM Canada experts play a crucial role in optimizing the organizational management of businesses. Through their expertise and experience, ACM Canada consultants capture and respond to clients’ specific organizational needs.
Diagnose and analyze your operations
ACM Canada experts begin with an in-depth analysis of company operations to identify strengths and weaknesses. This crucial step allows you to:
- better understand existing processes;
- detect inefficiencies;
- and reveal opportunities for improvement.
By doing so, they establish a solid foundation for the development of personalized strategies. Once again, to benefit from this, simply entrust the operational management of your business to the experts that we put at your disposal.
Develop personalized action plans
Once the diagnoses are made, ACM Canada experts develop specific action plans that meet the unique needs and objectives of the company. These plans are designed to maximize identified strengths while addressing weaknesses.
Support the implementation of solutions
Support does not stop at planning. ACM Canada experts ensure a smooth transition when implementing recommended solutions. They work closely with internal teams to ensure each step is executed correctly, minimizing disruption and ensuring successful adoption.
Monitor and adjust results
After implementation, ACM Canada continues to monitor the performance of the solutions in place. They offer regular monitoring to ensure that the actions undertaken produce the expected results. If necessary, they adjust strategies to respond to new operational realities, ensuring continuous optimization. Certainly, this strategy is effective for your management.
Did you know that?
70% of operational transformation projects fail due to poor execution
Companies that invest in process optimization see an average 25% improvement in productivity
Only 10% of Canadian SMEs use advanced operations management tools
Cost reduction is a factor in 87% of outsourcing decisions
Operational tools that our consultants put in place
ACM Canada has a range of tools to optimize your operations. Here are some of the tools our consultants deploy:
RACI Charters
The RACI charters or RACI matrix clarify roles by assigning responsibility, approval, consultation and information for each task. They enable a better distribution of responsibilities, reduce ambiguities and improve coordination within teams.
SIPOC diagram
The SIPOC diagram provides an overview of processes, details suppliers, inputs, process, outputs and customers. This tool helps to identify potential areas for improvement and optimize processes for greater efficiency.
Organizational map
The organizational map illustrates the hierarchical structure and relationships between different roles within the organization. It makes the chain of command easier to understand and ensures clear communication between teams.
Process mapping
Process mapping analyzes and optimizes workflows by graphically representing each step. This tool uses techniques like BPMN, helps identify inefficiencies and standardize procedures.
KPIs and dashboards
KPIs (Key Performance Indicators) and dashboards allow performance to be monitored in real time. These tools provide clear visualizations for rapid, informed decision-making and optimize operations.
Work Breakdown Structure (WBS)
WBS divides projects into smaller, manageable tasks, makes planning and execution easier. It helps structure projects, ensuring that each component is addressed systematically.
Cost estimates
Cost estimates forecast expenses associated with projects and operations. They make it possible to establish realistic budgets and avoid cost overruns, ensuring rigorous financial management.
Organizational tools that our consultants put in place
To carry out their missions, our consultants have a range of tools that allow them to achieve concrete results:
Onboarding process
ACM Canada develops tailor-made onboarding processes that reduce the adaptation time for new recruits. This brings:
- detailed guidance;
- initial training;
- and regular monitoring.
They are useful to ensure that new employees integrate well into the company culture and understand their roles and responsibilities.
SOPs
Standard operating procedures are essential to ensure consistency in the execution of tasks within the company. ACM Canada helps document and formalize your internal processes. This facilitates the training of new employees and ensures that all tasks are performed consistently and according to established standards.
Business organization chart
ACM Canada creates detailed flowcharts that help:
- to clarify the chain of command;
- to structure the company in a coherent manner;
- and to facilitate communication between the different layers of the organization.
With this form of organization chart, your SME undoubtedly becomes an important link in this rapidly evolving sector.
Potential analysis for a new market
The potential analysis for a new market assesses the opportunities and challenges before launching. This tool helps in understanding market conditions, enables strategic and successful entry.
Employee assessment and management tools
Monitoring and improving employee performance is fundamental to business growth. ACM Canada offers assessment tools that take into account:
- regular performance reviews;
- constructive feedback;
- and personalized development plans.
These tools help to identify strengths and areas of improvement for each employee, ensuring proactive talent management.
Definition of tasks and responsibilities
ACM Canada works with you to write accurate job descriptions. He ensures that each role is well understood and that employees know exactly what is expected of them. This helps improve operational efficiency and maintain a harmonious working environment.
Identification of recruitment needs and costs
Targeted recruitment is crucial to filling staffing gaps without wasting resources. ACM Canada:
- analyzes your staffing needs;
- identifies missing skills;
- and assesses the associated costs.
This approach allows you to recruit more strategically, aligning the company’s needs with its long-term goals.
Change management tools
Change management is essential to support organizational transitions, whether:
- an internal reorganization;
- technological adoption;
- or a merger.
ACM Canada offers tools to plan, communicate and execute these changes, minimizing disruption and making it easier for your teams to adapt.
Digitalization of processes
Digitalization is a powerful lever for improving the efficiency and transparency of operations. ACM Canada helps you:
- to automate your processes;
- to manage your documents electronically;
- and adopt digital technologies that simplify the day-to-day management of your business.
This digital transformation reduces errors, speeds up processes and facilitates access to information.
Scorecard
ACM Canada implements personalized scorecards that track your strategic and operational objectives. These tools and processes offered by ACM Canada are designed to help businesses:
- to effectively structure their operations;
- to manage their human resources optimally;
- and ensure sustainable growth.
By combining proven strategies with customized solutions, ACM Canada enables businesses to navigate successfully.
Optimize your operations to sustain your business
Effective management of your operational processes reduces costs, increases productivity and ensures optimal customer satisfaction. When you review every aspect of your operations, you not only strengthen the stability of your business, but also prepare it to face future challenges.
A well-managed business becomes more resilient in the face of market fluctuations. It is better equipped to seize growth opportunities and maintain its competitiveness over the long term. ACM Canada helps you take this proactive approach with the tools and expertise needed to excel.
Carry out your online diagnosis to explore the strengths and areas for improvement in your financial management.
Sustained support that guides our clients towards achieving their goals.
What our customers say about ACM
Our business coaching experts are ready to intervene to help you implement the changes necessary to return to profitability.
Frequently asked questions about our financial management services
- Why should I hire an operational and organizational management consultant?
A consultant brings external expertise, a fresh perspective and proven solutions. It helps identify inefficiencies and implement concrete improvements. - How long does an operational consulting mission with ACM Canada last?
We handle your projects taking into account their complexity. Request a consultation quote now. Our mandates have a minimum duration of 10 hours. - What results can I expect?
The results include reduced costs, improved productivity and better resource management. All with a lasting impact on the growth of your business. - How do you measure the success of your interventions?
We use KPIs specific to each project to evaluate the effectiveness of the solutions implemented. We also carry out regular monitoring to adjust strategies if necessary.
- Why should I hire an operational and organizational management consultant?